The Ritz-Carlton, Almaty Hotel Exterior photo The photo captures a picturesque scene in a city, featuring a striking modern skyscraper as the focal point. The building is tall and sleek, made of glass, reflecting the bright blue sky above. The name "Four Seasons Hotel" is visible at the top of tThe Ritz-Carlton, Almaty Hotel Skyline photo The photo captures a modern cityscape at dusk or dawn, dominated by a strikingly tall, sleek skyscraper. The building is predominantly dark, almost black, with a subtle vertical white line running down its side, creating a sense of height and elegancThe Ritz-Carlton, Almaty Hotel Exterior photo The photo is an aerial shot of a snow-covered ski resort nestled in a mountainous landscape. The main focus is a large, oval-shaped ski run, completely blanketed in white snow.  The run has clearly marked gates lining its perimeter, indicating a comp
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From601US$ /night
Check-in
27Apr2026Select date
Check-out
28Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Esentai Tower, 77/7 Al Farabi Avenue, Almaty, Kazakhstan, 50040
-
Next to Esentai Mall
Perfect
9.0
9.2
/10
5.0
4.7
/5

Proud to offer 4 private rooms, the 5-star luxury The Ritz-Carlton, Almaty Hotel lies about 25 minutes on foot from Boluan Sholak International Exhibition and Sports Centre in a business area. This Almaty hotel offers to enjoy an indoor pool and proudly features a ballroom and a banquet hall for meetings and gatherings.

Location

Esentai Mall is located merely 200 metres from the hotel, and such natural sites as First President's Urban Park is 4.5 km away. The Ritz-Carlton, Almaty offers proximity to such family venues as the Aya Fantasy World (2.2 km) and Almaty Circus (2.4 km).

The accommodation also lies near a river and a mountain, and the Astana Square is nearly a 10-minute drive away. Entertainment options in the area feature Auezov Kazakh Drama Theatre 2.6 km from this Almaty hotel.

Almaty 2 railway station is approximately a 10-minute drive from the Ritz-Carlton.

Rooms

The allergy-free rooms offer cable channels, and overlook the city. They also have marble bathrooms. Guests have access to a walk-in shower and an additional toilet, as well as comforts like hair dryers and towels provided in the elegant bathrooms.

Eat & Drink

Vista restaurant offers dishes from vegetarian menu and looks over the mountain. The restaurant serves Italian cuisine. Drinks are available at the lounge bar. The Ritz-Carlton, Almaty Hotel features a restaurant nearby, where guests can enjoy a variety of Italian cuisine.

Leisure & Business

The property also provides live performances, cooking classes, and a nightclub. Keeping fit at this hotel is convenient thanks to a health club that offers yoga classes. Wellness options at the Ritz-Carlton, Almaty include a Turkish steam room, a Jacuzzi, and a sauna, and such beauty treatments as body treatments, pedicure, and manicure. Corporate travellers will benefit from a business centre available on site.

“This hotel offers an experience worth budgeting for; it's that compelling. I was especially struck by the exceptional service, from anticipating needs to creating memorable moments. The meticulous attention to detail across all departments signals truly outstanding management.”
Hotel logo
James DavidEditor-in-Chief at 5starhotels
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Choose your preferred room category

Choose from double rooms, family suites, and luxury options with breakfast, flexible cancellations, and exclusive offers
Executive Suite
2 persons
80 m² 
1 King-size bed
Shower
Coffee machine
Deluxe Room Guest Room One King City View
2 persons
40 m² 
1 King-size bed
Shower
Coffee machine
Deluxe Room Guest Room Two Double Mountain View
2 persons
40 m² 
2 Double beds
Shower
Coffee machine
Elite Corner room
2 persons
45 m² 
1 King-size bed
Shower
Coffee machine
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Hotel amenities and facilities

Each 5 star hotel provides luxury amenities designed for comfort and memorable stays
Facilities: Perfect
9.1/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Ski storage
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Coffee shop
  • Smoke detectors
  • Key card access

Sports & Fitness

  • Fitness centre
  • Skiing
  • Hiking
  • Cycling
  • Golf course

Guest Parking

  • Electric kettle

Services

  • Paid shuttle service
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • Kids club
  • Game room

Spa & Leisure

  • Indoor swimming pool
  • Live entertainment
  • Night club
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Facial
  • Treatment room
  • Beauty treatment
  • Massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

The Ritz-Carlton, Almaty features a delightful array of dining options, showcasing Italian and Russian inspirations alongside international favorites. Guests can savor exquisite cuisine in beautifully designed settings, enhanced by breathtaking views and an inviting atmosphere perfect for indulgence and connection.
The Ritz-Carlton, Almaty Hotel Restaurant photo The photo captures a bright and airy dining area with a stunning panoramic view of snow-capped mountains. Large floor-to-ceiling windows dominate the scene, offering an expansive vista of majestic peaks under a clear, pale blue sky. 

Inside, the din
The Ritz-Carlton, Almaty Hotel Restaurant photo The photo shows a well-lit, upscale hotel lounge or lobby area. The space is open and spacious, with a warm and inviting ambiance. 

In the foreground, there are two comfortable armchairs upholstered in a light grey fabric, each with a patterned thro
The Ritz-Carlton, Almaty Hotel Restaurant photo The photo shows a luxurious and modern hotel lobby with a breathtaking view of a city skyline at twilight. 

The lobby features a striking black chandelier with a cascading design, dominating the center of the space.  Large windows stretch across the

VISTA

Italian, Russian, International
Ambiance
Family friendly, Modern, Romantic
Key Offerings
Delight in an extensive selection of Halal and vegetarian dishes, thoughtfully crafted to please diverse palates, with meals offered throughout the day and into the evening.
Reservation
Recommended
Monday to Saturday: 06:30 - 15:00 & 19:00 - 23:00; Sunday: 06:30 - 16:00 & 19:00 - 23:00

SEVEN Bar and Restaurant

Steakhouse, International
Ambiance
Modern, Romantic
Key Offerings
Specializing in premium steaks, this stylish venue also offers a selection of vegetarian dishes, ideal for a cozy dinner experience.
Reservation
Recommended
Monday to Sunday: 19:00 - 23:00

Sky Lounge and Bar

Light meals, Cocktails
Ambiance
Refined, Scenic
Key Offerings
Enjoy a traditional afternoon tea ceremony with stunning views of the city and mountains. The bar presents an extensive range of cocktails and whiskies, ideal for relaxation after a busy day.
Reservation
Not needed
Hours vary; please check with the venue.

In-Room Dining

Varied
Ambiance
Private, Comfortable
Key Offerings
An extensive in-room dining menu available 24 hours, allowing for a personalized and cozy dining experience without leaving the comfort of the room.
Reservation
Not needed
Available 24/7

The Ritz-Carlton, Almaty Hotel Location

Esentai Tower, 77/7 Al Farabi Avenue, Almaty, Kazakhstan, 50040
Map view
Esentai Tower, 77/7 Al Farabi Avenue, Almaty, Kazakhstan, 50040
Nearby
Mall
Esentai Mall
180 m
Restaurants
Seven bar and restaurant
320 m
Al-Farabi Avenue 77/7
Paul Cafe
460 m
Al-Farabi 77/8
Fellini Grill Pasta Bar
460 m
Al-Farabi 77/8 Esentai Mall – on the 5th floor
The Green Table Family Restaurant
520 m
Al-Farabi 63/17
Sky Lounge
1.2 km
Al-Farabi 77/7
Explore Almaty
Explore Almaty
Top Attractions
Activities
Dining
Entertainment
Esentai Mall
Esentai Mall
3 minutes' walk
A premier shopping destination featuring high-end fashion brands, dining options, and entertainment facilities.
Almaty Central Stadium
Almaty Central Stadium
25 minutes' walk
A historic sports venue known for hosting major events; a great spot for locals and visitors alike to appreciate Kazakhstan's sports culture.
Republic Square
Republic Square
30 minutes' walk
The heart of Almaty, surrounded by significant landmarks; offers historical context and beautiful greenery.
The Museum of Arts of the Republic of Kazakhstan
The Museum of Arts of the Republic of Kazakhstan
35 minutes' walk
Home to a rich collection of Kazakhstani and international artworks, providing insight into the country's culture.
Hiking at Park Named After Panfilov's 28 Guardsmen
25 minutes' drive
Enjoy scenic trails and vibrant flora, ideal for both casual strolls and exhilarating hikes in nature.
Yoga Classes at Family Club Timatey
10 minutes' drive
Relaxing yoga sessions for all levels; accessible classes help rejuvenate body and mind in a serene environment.
Seven bar and restaurant
Seven bar and restaurant
4 minutes' walk
Offers a modern ambiance with diverse menu options; signature dishes include grilled meats and local specialties.
Fellini Grill Pasta Bar
Fellini Grill Pasta Bar
6 minutes' walk
Italian-inspired cuisine in a chic setting; guests rave about their fresh pasta dishes and contemporary flair.
Sky Lounge
Sky Lounge
16 minutes' walk
An elegant rooftop location providing stunning city views and a mix of international dishes; ideal for romantic dinners.
Aya Fantasy World
25 minutes' walk
An indoor theme park perfect for families; features thrilling rides and fun activities suitable for all ages.
Sky Lounge Bar
16 minutes' walk
Vibrant nightlife spot with live music; a great venue for enjoying cocktails while soaking in Almaty's skyline.
Getting around
City Centre
Almaty10 min  ·  6.3 km
Airports
Almaty International (ALA)31 min  ·  20.2 km
Train
Almaty 2 Train Station10 min  ·  6.1 km
Almaty 1 Train Station21 min  ·  13.6 km
Underground
Baykonur28 min  ·  2.3 km
Auezov Theatre32 min  ·  2.6 km
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of KZT 24,000 per person per day. 
Pets
Pets are allowed on request.
Languages
English, German, Russian, Turkish
Number of floors:
10
Number of rooms:
145

Reviews and Ratings

Insights and feedback shared by past guests
Review score
Based on 100 verified reviews
8.5/10
Great
83%
Recommend
Cleanliness
9.2/10
Comfort
9.2/10
Facilities
9.1/10
Free Wi-Fi
9.3/10
Location
9.2/10
Staff
9.1/10
Value for money
7.9/10
Pros
Outstanding hospitality
Excellent service
Spacious room
Gorgeous mountain view
Courteous staff
Cons
Remote location
Outdated gym
Limited dining options
Closed spa
Guest reviews
based on 416 reviews
4.5/5
based on 366 reviews
9.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About The Ritz-Carlton, Almaty
What is the check-in and check-out policy at The Ritz-Carlton, Almaty?
Check-in is at 15:00 and check-out is by 12:00.
How far is The Ritz-Carlton, Almaty from Almaty International Airport?
The hotel is 25 km from Almaty International Airport, approximately a 25-minute drive.
What dining options are available on-site at The Ritz-Carlton, Almaty?
The hotel features several dining venues, including SEVEN Bar & Restaurant and Vista Restaurant, along with a snack bar.
Are there any nearby restaurants, and how far are they from The Ritz-Carlton, Almaty?
Nearby restaurants include Seven Bar and Restaurant, Vista, Fellini Grill Pasta Bar, Paul Cafe, Honey-Honey, Alibekov Cafe, and The Green Table Family Restaurant, all located within 0.5 km.
What amenities are included in the rooms at The Ritz-Carlton, Almaty?
Rooms feature air conditioning, a flat-screen TV, a mini-fridge, coffee/tea making equipment, and a marble bathroom with a rain shower.
Does The Ritz-Carlton, Almaty provide fitness facilities?
Guests have access to a fitness center and an indoor swimming pool.
Is there a spa available at The Ritz-Carlton, Almaty?
The hotel features Six Senses Spa, offering a range of treatments including massages, facials, and body therapies.
Is parking available at The Ritz-Carlton, Almaty?
Private parking is available on-site for free, but a reservation is needed.
What activities can guests enjoy while staying at The Ritz-Carlton, Almaty?
Guests can participate in activities such as yoga classes, cooking classes, and enjoy entertainment options like live music and themed dinner nights.
What are the language proficiencies of the staff at The Ritz-Carlton, Almaty?
The staff is proficient in multiple languages including English and Russian.
What is the distance from The Ritz-Carlton, Almaty to the city center?
The hotel is located approximately 10 minutes by car from the city center.
Is breakfast included at The Ritz-Carlton, Almaty?
Breakfast is available for an additional charge of 24000 KZT.
What types of views can guests enjoy from The Ritz-Carlton, Almaty?
Guests can enjoy spectacular views of Almaty City and the Alatau Mountains from the hotel.

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Rooms and Guests2 Guests, 1 Room